The Resonant Coach: A Focused Refresh of Listening Foundations and Competency 6

DESCRIPTION: 

In this interactive session, participants will revisit the essentials of Active Listening and explore how these foundations directly impact the coaching relationship. Drawing upon the presenter’s experience in coaching and education, this session will clarify the common barriers to effective listening and highlight why deep listening is so vital to coaching success.

The session will also include a practical look at how ICF Competency 6 shows up in real-world conversations, identifying the small shifts that turn regular hearing into truly transformational listening. Through quick breakouts and lighthearted exercises, coaches will have the opportunity to align with these markers and sharpen their existing skills in a high-energy environment.

This is an educational, reflective, and experiential session designed to support coaches in refreshing their core skills, regardless of their current level of experience.

3 Learning Objectives

Align their coaching practice with ICF Competency 6 markers, specifically focusing on the subtle shifts that move a conversation from simple hearing to transformational listening.

Differentiate between “functional hearing” and “transformational listening,” identifying the specific behaviors that move a coach beyond simple information gathering toward deeper resonance.

Cultivate an adaptive coaching mindset by using lighthearted, high-energy interaction to overcome common listening barriers and maintain presence in a virtual environment.

SPEAKER BIO:

Shachi Patel, PCC, is the founder of SETU Coaching & Consulting. With SETU meaning “bridge” in Sanskrit, she proudly serves as a bridge between her clients’ technical expertise and leadership excellence. Drawing on over three decades of leadership in technology and healthcare, she leverages her engineering, program, and people management background to help STEM professionals and women in tech thrive in complex environments. Her coaching, training, and specialized workshops focus on helping leaders navigate pivotal career changes and transitions through a creative, compassionate, and courageous approach.

With global experience spanning NORAM, EMEA, and APAC, Shachi offers a diverse approach to leadership development, change management, and strategic influence. As a Mentor Coach at UC Davis, she integrates a decade of coaching expertise to develop the next generation of coaches, helping them transform technical proficiency into coaching excellence